Refund policy

Return & Refund Policy

Last updated: 01/07/2026

Please see our Terms of Service and Terms of Sale for full details.

You must info us within 14 calendar days of receiving your products if you'd like to return your product for whatever reason. 

Please contact our customer service team at info@phantom-towels.com to initiate a return request.

Please make sure that the Products you return are complete and not used in any way other than what is reasonably necessary to decide if you want to keep the Products (e.g. please do not stain or wash them). If the products are returned used or not in their original packaging then we may not be able to refund you the full value of your order.

You will be responsible for the cost of shipping a return to KB Beauty INC.

Please see our Terms of Service and Terms of Sale for full details.